The digital age has presented businesses with exciting opportunities to evolve their operations and reach a new level of success.
With the right digital tools and strategies in place, your business can capitalize on the immense potential of the digital world.
In 2023, businesses in Nigeria will need to leverage the latest digital tools to stay competitive, make a profit and increase their customer base.
Here are 10 digital tools that have made running a business less time-consuming, scalable and easy. These tools will take your business global and take you 10 steps ahead of your competion.
With the right combination of these digital tools, your business can revolutionize its operations, thrive, and remain successful in an ever-changing digital landscape.
1) Spend Management Software
To scale your business and take control of your business finances you need a spend management tool, it's not a want, it is a need.
As a business owner in Nigeria, it is not an easy task scrolling through a bunch of emails or trying to balance out multiple excel sheets.
Oftentimes you get caught in between managing vendor payments, managing expense requests, disbursements and keeping track of receipt and invoices.
The empowerment Flex Finance brings to businesses is certainly unmatched. At first it always seems too good to be true, but it really is. Thousands of businesses rely on flex finance to track all their business expenses, stay within budget and ensure money is used responsibly, our customers thank us for it.
Here is a testimonial by Nwachukwu Claud( CEO, Events by Claud), one of our many users-
Flex really changed our business. Immediately we started using Flex, we could see everything. Flex helps us categorize our expenses so we could easily track how much money was spent on any event. We now know what to use money for, what to save money for and how to scale our business. No more unexplained spending’
Chioma from Talent QL said :-
Flex makes it super easy for us to manage our approval workflow; I am in total control of our finances no matter the country I'm in. The best part is that their payments are so fast and reliable. I can also export our transactions and reconcile much quicker than I used to. Budgeting on Flex is fantastic!
Do not miss out on this powerful tool for your business, sign up today and get 1 month free trial , click www.flexfinance.ai.
Learn more about our magic here.
2) Project Management Software
Project management software is another essential tool you need to adopt for your business. It will help your business keep track of projects and ensure that you are on track. With project management software, you can easily track the progress of various projects, monitor deadlines, and stay organized.
Project management software also helps with team collaboration, this way, everyone is on the same page, and projects run smoothly and get completed successfully.
Trello and Notion are highly efficient Project Management software that will help your business stay organized and accountable to tasks.
3) Cloud Storage
You need Cloud storage software to store, manage, and access data securely. It helps businesses scale their operations by having a centralized platform for storing data. Your business can ensure that it can access its data from anywhere and that its operations can grow as needed.
You can leverage free cloud storage software for your business; however, you pay a premium fee to access more space as your business grows with more data to store.
Dropbox and Google Drive are great examples of easily accessible cloud storage software.
4) CRM Software
Good customer support is the soul of every business, and if your customers are treated well, they will come back and refer you to even more customers; this is why you need a Customer Relationship Management tool.
It will help your business manage its customer relationships and ensure they provide the best customer experience possible. It also helps businesses track their sales and marketing efforts and ensure that they are targeting the right customers and that their actions are paying off. You can track customer feedback and meet your customers at the point of their needs.
There are all-encompassing CRM tools like Salesforce and easy-to-navigate alternatives like Intercom.
5) Contract Management Software
A contract is an essential element of any business; there are always several contracts to draft and sign as a business owner or with employees.
Therefore, contract management software is vital for your businesses to manage contracts and ensure they meet legal obligations.
Contract management software will also help your business reduce legal costs and ensure all your contracts are in one place, keeping legal expenses at a minimum.
DocuSign is a contract management software that comes in handy for all your business agreement-related requirements.
6) Social Media Management Software
Recently, many businesses are finding their way to social media as a channel they use to reach and convert new customers.
As a channel, it also requires ample time for creating content, posting, and running ads to reach even more potential customers.
If your business uses social media, then you need social media automation software to manage your accounts, track your leads and their interest, ensure that you engage with their audiences correctly, and save time.
Agorapulse is a social media automation tool that you can use to schedule all your social posts and track their performance; other alternatives are Buffer and Hootsuite.
7) Intra-Team Communication Software
Communication is essential within any business, and effective communication is more critical.
To effectively communicate within your business, you need intra-team communication tools to clarify and ensure everyone is on the same page. You will be able to refer to, keep track and stay up to date with your conversations.
Intra-team communication software will help improve your team collaboration by having a centralized platform for communication; your business can ensure that everyone is working together and that their efforts are paying off.
Slack and Google Workspace are effective intra-team communication tools you should check out.
8) Website Builder
As a business, having a website is no longer an option. You need to invest in owning a brilliant website and tools that will help manage website- SEO and analytic tools to help rank and track your website performance.
However, if you are not tech savvy, you can make use of digital software that can help you create a simple and easy to manage website that portrays your business. A good website builder tool is SquareSpace
9) Data Management Software
Data is key to the survival of every business. Data gives you insights into how well your business is doing in terms of sales, revenue, and competition. There are many data sources, but the right tool will keep them managed and understandably present them for you and your team to work with.
Microsoft Excel and Power BI are great tools your business can use for data management.
10) HR Software
HR software helps improve general employee management requirements.
With HR software, you can streamline your hiring process and make sure you are hiring the right employees.
It also helps automate specific processes such as payroll and leave management. You can track employee performance, reduce overhead costs and improve overall efficiency.
Seamless HR and Monday.com are highly recommended HR tools on which you should get your business.
Conclusion
With the right digital tools, your businesses can increase efficiency, reduce costs, and scale their operations. In this blog, we looked at ten digital tools businesses in Nigeria need in 2023 to maximize their growth and success.
From spend management software to intra-team communication software, these tools can help businesses stay organized and ensure that your operations run smoothly.
So if you are a business in Nigeria, make sure to start investing in the right digital tools to unlock your business potential and ensure its readiness for the future.
Wishing you and your business a Fantastic Year 🎉.